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Pamela Pye

Outstanding! My daughter lost her BemyBear husky at Manchester airport waiting for a trip to Lapland and you bent over backward to help me. After telling my daughter her favourite teddy was helping Father Christmas and would be home soon, you sent a letter from Santa with the new teddy thanking her for letting her teddy visit and help. You saved my bacon, you unbroke her heart and turned a negative into an amazing positive - I can't thank you enough! You rock! Thank you x