Satisfaction Guarantee

We're sure that you'll agree our teddy bears and animals are the cutest, most cuddly creatures you can get your hands on for our incredible prices.  Whether you buy our bears and animals as make-at-home kits or ready stuffed they are sure to become your friends for life.  If for any reason you need to return our items for any reason, we make the whole process simple with our satisfaction guarantee.  Just follow our returns procedure located on our Returns Policy page within 30 days of receiving your order.

Please note if you are returning a product which is part of a promotional offer, then you will need to return all products which made up the original offer in order to receive your refund.  Certain products also can't be returned unless they are faulty; these products include personalised items, seasonal items, discounted lines and special order items.

Ready to place your order?

Shop online for magical teddy bears and stuffed animals, each available as make-at-home kits or readymade furry friends.