Orders & Returns

Can I change or cancel my Be My Bear order?

If you order hasn't yet been dispatched you are free to call one of our helpful team and make a change to your order or even cancel it completely.

Can I order unstuffed teddy bears and animals from Be My Bear?

Of course you can!

Can I order readymade, pre-stuffed teddy bears and animals from Be My Bear?
What payment methods does Be My Bear accept?

Be My Bear currently accepts all major credit and debit cards

Can I find all of the products displayed on your website in the Be My Bear retail shop?

If the product you are looking for is currently in stock then it will be available to purchase from the Be My Bear retail shop based out of Mochdre near Colwyn Bay in North Wales.

Can I return an item to Be My Bear?

You are free to send back any items you no longer require for a refund.

My order has arrived damaged what should I do?

Please contact us straight away

Something is missing from my order... Help!

contact us straight away

Only logged in customers can submit questions